Table of Contents for

Strategic ERP Extension and Use

1.      Introduction: Realizing the Epic Dream of ERP, by E. Bendoly and F.R. Jacobs

Part I: ERP Rebirth and Advanced Viewpoints

2.      Strategy as a Critical Factor in Applied ERP Success, by S. Abdinnour-Helm and C. Lengnick-Hall

3.      The "New" Users: SMEs and the Mittelstand Experience, by T. Schoenherr, M.A. Venkataramanan, A. Soni, V.A. Mabert, and D. Hilpert

4.      Enterprise Applications: Building Best-of-Breed Systems, by V.A. Mabert and C.A. Watts

5.      Getting More Results from Enterprise Systems, by T.H. Davenport, J.G. Harris, and s. Cantrell

Part II: Value Extensions Beyond the Enterprise

6.      Agility Through Standardization: A CRM/ERP Application, by T.F. Gattiker, D. Chen, and D.L. Goodhue

7.      ERP—Driven Replenishment Strategies in Make-to-Order Settings, by E.P. Robinson Jr. and F. Sahin

8.      ERP as a Platform for Vendor Managed Inventory, by M.V. Tatikonda, C.V. Brown, and I. Vessey

9.      IT—Supported Productivity: Paradoxes and Resolution in R&D, by D.A. Joseph and J. Ettlie

10.  ERP as a Resource for Inter-Organizational Value Creation, by T.E. Vollmann

Part III: Future Visibility and Accountability

11.  Enabling ERP Through Auto-ID Technology, by E.W. Schuster, D.L. Brock, S.J. Allen, P. Kar, and M. Dinning

12.  Auditing the System in Use: Value Beyond the Baseline, by J. Sarkis and R.P. Sundarraj

13.  The Path of the Enlightened Manager: Prescriptions for ERP Evolution, by L.L. David and E. Bendoly